Privacy Policy - Avery Irrigation Services, Inc.
Effective Date: 05/01/2025
At Avery Irrigation Services, Inc. ("we," "us," "our"), we are committed to respecting and protecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you interact with us, whether online, in person, or through our services. By using our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect personal information that you provide to us when you use our services, request information, or communicate with us. This includes, but is not limited to:
Personal Information: Name, address, phone number, email address, and other contact details.
Service Information: Information regarding your lawn irrigation system, including details such as the size of your lawn, type of irrigation system, location, maintenance needs, and service history.
Payment Information: Billing and payment details, such as credit card information or other forms of payment, processed through secure third-party payment processors.
Marketing Information: Your preferences, responses to surveys, and interactions with our promotional emails, newsletters, offers, and other marketing materials.
2. How We Use Your Information
We use the information we collect for various purposes, including:
Providing Services: To schedule, deliver, and manage lawn irrigation installation, repair, and maintenance services.
Marketing and Communications: To send you promotional emails, newsletters, special offers, and other marketing communications about our services.
Customer Support: To respond to inquiries, resolve issues, and provide customer service.
Service Improvement: To analyze feedback and improve the quality of our services.
Legal Compliance: To comply with applicable laws and regulations and fulfill contractual obligations.
3. How We Collect Your Information
We collect your personal information in the following ways:
Direct Interactions: When you book a service, request a quote, schedule an appointment, or communicate with us via phone, email, or through our website.
Website Forms: When you fill out forms on our website to request services, inquire about irrigation systems, or sign up for newsletters or promotions.
Cookies and Tracking Technologies: When you visit our website, we may use cookies and similar technologies to collect information about your device, browsing activity, and interactions with our website.
Third-Party Interactions: If you interact with us on social media or other third-party platforms, we may collect information from those sources as well.
4. Cookies and Tracking Technologies
We may use cookies, web beacons, and other tracking technologies on our website to:
Enhance your user experience (e.g., remembering your preferences or prior interactions).
Monitor and analyze the performance of our website and services.
Provide personalized content and marketing materials based on your browsing activity.
You can control cookie settings through your web browser. However, disabling cookies may limit your ability to use certain features of our website.
5. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in delivering our services, including:
Payment Processors: To securely process payments.
Marketing Partners: To send promotional emails, newsletters, or marketing communications on our behalf.
Service Providers: To assist with operational services such as cloud storage, customer support, and other necessary tasks.
Legal Compliance: To comply with legal requirements or to protect our rights, property, or safety, or that of our customers.
6. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no security system is entirely impenetrable, and while we strive to protect your data, we cannot guarantee absolute security.
7. Retention of Your Information
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting purposes. If you request the deletion of your information, we will delete it in accordance with our data retention policies unless we are required to retain it for legal reasons.
8. Your Rights and Choices
You have the following rights regarding your personal information:
Opt-Out of Marketing Communications: You can opt out of receiving promotional emails or newsletters at any time by clicking the "unsubscribe" link in any of our communications or by contacting us directly.
Access and Correction: You have the right to request access to the personal information we hold about you and to request corrections if any information is inaccurate or incomplete.
Data Deletion: You can request that we delete your personal information, subject to any legal or contractual obligations that may require us to retain it.
Withdrawal of Consent: If we are processing your information based on your consent, you may withdraw your consent at any time by contacting us.
To exercise any of these rights, please contact us using the contact details provided below.
9. Third-Party Websites
Our website may contain links to other websites or services that are not operated by us. This Privacy Policy applies solely to information collected by Avery Irrigation Services, Inc. We are not responsible for the privacy practices of third-party websites and encourage you to review their privacy policies before providing personal information.
10. Children's Privacy
Our services are not intended for children under the age of 18, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child, we will take steps to delete that information as soon as possible.
11. Changes to This Privacy Policy
We may update or modify this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact us at:
Avery Irrigation Services, Inc.
PO Box 1206, Keller, TX 76244
817-518-4355